ai777's Privacy Policy & Data Protection Commitment

Welcome to the ai777 platform. This Privacy Policy ("Policy") explains what personal information ai777 ("we", "us", "platform") collects, why it is collected, how it is used, and what measures are taken to protect your information.

ai777 is a trusted online betting and casino platform operated specifically for users in Bangladesh. We believe that your privacy is a fundamental right, and protecting that right is our responsibility.

This Policy applies to our website ai777.lat. By using the site, you are considered to have agreed to all the terms of this Policy. If you disagree with any part of this Policy, please refrain from using the platform.

We collect various types of information during registration and use of the ai777 platform. This information is collected solely to provide you with better service and to comply with applicable regulations.

2.1 Identity & Contact Information

When opening an account, we collect the following information:

• Full name and date of birth
• Email address and mobile number
• Username and password (stored in encrypted form)
• Mailing address (if required)

2.2 Identity Verification Information

Identity verification may be required in certain situations to prevent fraud and protect your account. In such cases, you may be asked to provide the following:

• National ID card or passport details
• Documents verifying ownership of the payment method

2.3 Financial Information

The following financial information is required to complete transactions on ai777:

• bKash, Nagad, or Rocket account number
• Deposit and withdrawal amounts, and transaction dates and times
• Wallet balance and transaction history

2.4 Usage Information

We automatically collect certain information to improve the platform and provide a personalised experience:

• IP address and browser type
• Device type (mobile or desktop) and operating system
• Pages visited, time spent, and click data
• Gaming activity — bet amounts, game preferences, and outcomes

ai777 uses your information for the following legitimate purposes. We never use your information for any other purpose without your consent.

3.1 Account Management

• To complete account registration and verification
• To manage login and secure sessions
• To send password recovery and security alerts

3.2 Financial Transactions

• To process deposits and withdrawals
• To prevent fraud and money laundering
• To provide transaction records and receipts

3.3 Service Improvement

• To enhance platform functionality and security
• To identify and resolve technical issues
• To plan the launch of new games and features

3.4 Customer Support

• To provide assistance via 24/7 live chat and email
• To handle complaints and resolve issues
• To send important service-related notifications

3.5 Promotional Communication

With your consent, we may contact you about bonus offers, promotions, and updates. You may request to stop receiving such communications at any time.

3.6 Responsible Gaming

We analyse your gaming activity data to identify potentially problematic behaviour and to provide responsible gaming tools. This is part of our commitment to protecting our users.

ai777 does not sell your personal information or disclose it to advertisers. However, information may be shared with trusted third parties in certain situations.

4.1 Service Provider Partners

Limited information is shared with organisations that assist in operating our services, such as:

• Payment processing services (bKash, Nagad, Rocket)
• Cybersecurity and fraud detection firms
• Technology infrastructure providers

These partners receive only the information necessary to provide their own services and are bound by strict confidentiality agreements.

4.2 Legal Obligations

If disclosure of information is required due to a court order, government directive, or other legal obligation, we are required to comply. In such situations, we will endeavour to notify you as far as possible, though this may not always be possible for legal reasons.

4.3 Business Changes

In the event of a business merger, acquisition, or other corporate change, your information may be transferred to the new entity. We will notify you before such a change takes place.

As a secure and reliable platform, ai777 uses industry-standard security technology to protect your information. Our security framework is regularly reviewed and updated.

5.1 Encryption Technology

• 256-bit SSL encryption is used for all data transmission
• Passwords are stored using cryptographic hashing
• Sensitive information is encrypted even at rest

5.2 Access Control

• Only authorised personnel can access information on a need-to-know basis
• All system access is logged and regularly audited
• Two-factor authentication is mandatory for administrative accounts

5.3 Regular Security Reviews

• Regular security testing and vulnerability assessments are conducted
• Server infrastructure is operated in industry-standard data centres
• Automated monitoring systems are active to detect suspicious activity

5.4 Response to Data Breaches

If a security breach occurs, we will act promptly and notify affected users in a timely manner. You also play an important role in keeping your account secure — use a strong password and never share your login details with anyone.

The ai777 website uses cookies and similar technologies to improve your browsing experience and ensure platform functionality.

6.1 Types of Cookies

• Essential Cookies: Essential for login sessions, security, and basic functionality. Without these, the site cannot function properly.
• Performance Cookies: Help measure and improve site speed and functionality.
• Preference Cookies: Remember your language preference, game settings, and other personal preferences.
• Analytics Cookies: Analyse user behaviour to help improve the platform.

6.2 Cookie Control

You can control cookies by changing your browser settings. However, disabling essential cookies may cause some features of the site to not work properly. Instructions for managing cookies in various browsers can be found in their respective help centres.

6.3 Local Storage

In addition to cookies, we may use browser local storage to help load session information and user preferences faster. This information is never shared with third parties.

Every user of ai777 has certain rights regarding their personal information. We respect these rights and endeavour to respond as promptly as possible.

7.1 Right to Access

You have the right to know what information we hold about you and for what purpose it is being used. Upon request, we will provide a copy of all your stored information.

7.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request a correction. We will make the correction promptly, subject to verification.

7.3 Right to Erasure

In certain situations, you may request that your information be deleted. However, some information may need to be retained for a specific period due to legal obligations or ongoing transactions.

7.4 Right to Restrict Processing

In special circumstances, you may request that the processing of your information be restricted. Processing will be paused while the request is under review.

7.5 Right to Data Portability

You have the right to receive your information in a structured, readable format, making it easy to transfer to another service.

7.6 How to Exercise Your Rights

To exercise any of the above rights, email us at [email protected] or contact us via live chat. We will respond within 30 days of receiving your request.

ai777 retains your data only for as long as necessary. When determining the retention period, we consider the type of data, the purpose for which it is used, and legal requirements.

8.1 Account Information

Identity and contact information is retained for as long as your account remains active. After account closure, some data may be kept for a specified period due to legal obligations.

8.2 Financial Records

Financial regulations require that transaction records be retained for an extended period. These records may also be used for dispute resolution and financial audits.

8.3 Log Files and Technical Data

Technical logs and usage data are generally kept for a short period and are then automatically deleted.

8.4 Inactive Accounts

For accounts that have been inactive for an extended period, we will reach out via email. If a decision is made to close the account, you will be informed in advance about how your data will be handled.

ai777 is intended for users aged 21 and above only. We do not collect or process data from minors under any circumstances.

9.1 Age Verification

We verify date of birth at the time of registration. If there is any doubt, a further verification request may be made. Accounts identified as belonging to minors are immediately closed and any stored data is deleted.

9.2 Appeal to Parents and Guardians

If a parent or guardian believes their child has created an account on ai777, please contact us immediately at [email protected]. We will act promptly and delete the relevant data.

ai777 may update this privacy policy from time to time. This policy may be revised due to service improvements, the introduction of new technology, or changes in law.

10.1 Notification of Changes

For significant changes, we will:

• Display a prominent notice on the site
• Send a notification to your registered email
• Update the "Last Updated" date on this page

10.2 Your Responsibility

Continued use of the platform after a new policy takes effect will be considered your acceptance of the updated policy. We therefore recommend that you visit this page regularly.

If you have any questions or concerns about this privacy policy, please contact us. The ai777 support team is available 24/7 in both Bengali and English.