❓ FAQ

Answers to all your questions at ai777

From claiming bonuses to withdrawals, verification to live casino — find detailed, straightforward answers to the most important questions from ai777 players on this page.

Whether you're new to ai777 or a regular player, it's natural to have questions about your account, payments, bonuses, or live games. This FAQ page has been put together with Bangladeshi players in mind, so you can quickly find the right information without having to contact support. Browse the sections below to find your question — every answer is given in a clear and simple way.

Frequently Asked Questions

Questions are organized by category — click on whichever one you need.

Casino & Table Games

Yes, both Teen Patti and Andar Bahar are available in the live casino section at ai777. Teen Patti is a three-card South Asian card game — the player and dealer each receive three cards, and the higher hand wins. Andar Bahar is simpler — one card is placed in the middle, and the remaining cards fall into the Andar (inside) or Bahar (outside) pile. Whichever side matches first wins. In both games, a real dealer deals the cards via live video.

Yes. The ai777 live casino is fully optimized for mobile browsers. With a good mobile internet connection, the video stream stays smooth and everything — placing chips, confirming bets — can be done easily by touch. No separate app download is needed; the full experience is available directly in your browser.

Table game betting limits at ai777 are set with both new and experienced players in mind. Standard tables let you start with smaller amounts, while high-stakes tables allow experienced players to place larger bets. The specific limits for each table are shown in the lobby before you open the game, so it's easy to choose based on your preference and budget.

In live dealer games, a trained dealer in a real studio uses actual cards or a roulette wheel via video streaming. You watch everything in real time on your screen and place bets through the software. Results are handled by a person — there is no random number generator. It gives you the closest experience to a real casino from home.

Baccarat is quite easy to learn. There are two hands — Player and Banker. You bet on which one will win, or you can call a Tie. The card values in each hand are added up, with 9 points being the highest target. If the total is ten or more, the first digit is dropped. The dealer handles all the card dealing — you don't need to make any decisions, just choose which side you think will win.

Bonus Terms & Conditions

The welcome bonus is available when you open your first account at ai777 and make your first deposit. The bonus is 200% of the deposited amount, up to ৳20,000. For example: deposit ৳1,000 and you get ৳2,000 in bonus, making your total balance ৳3,000. The bonus usually activates within a few minutes. The minimum deposit amount is ৳300.

The wagering requirement is the total amount you need to bet before you can withdraw winnings from a bonus. At ai777, it is 20 times the bonus amount — on the bonus only, not on the original deposited amount. For example: if you receive a ৳2,000 bonus, you need to wager ৳2,000 × 20 = ৳40,000. After that, you can withdraw what you won from the bonus.

No. The welcome bonus is given to each player only once — on the first deposit of their first account. If the same person tries to claim the bonus by opening a separate account, it is considered a rule violation and both accounts risk being closed. ai777 has separate benefits for regular players, including a VIP program.

Yes, ai777 bonuses have a set expiry period. If the wagering conditions are not met within the specified time after the bonus is credited, it is automatically cancelled. You can find the specific expiry details in the bonus section after logging in. If you have any doubts, ask our 24/7 live chat support.

Generally, bonus funds can be used to play most games. However, certain games may contribute less toward wagering calculations or may be excluded altogether. Check the platform's bonus terms and conditions for the exact list, or ask via live chat — the ai777 support team is always ready to help in Bengali.

Verification & Documents

ai777 may ask for identity verification before your first withdrawal or after a significant deposit is made to your account. This is a standard security process that helps keep all players' funds protected. Completing verification in advance reduces waiting time when you make a withdrawal.

Yes. ai777 uses SSL encryption, so any documents you upload are fully secure. Your personal information is used solely for verification purposes and is not shared with third parties. You can read ai777's privacy policy for more details.

Verification serves two main purposes — first, to secure your account so no one else can withdraw your funds; second, to ensure the platform is operating fairly and responsibly. Initial verification is not required for general gameplay, but it must be completed before making a withdrawal.

If verification is rejected, ai777 usually sends an email or a message to your account explaining the reason. Common reasons include a blurry photo, an expired document, or a name mismatch. Resubmitting a clear and correct document will resolve the issue. For help, email [email protected] or contact live chat.

How to Withdraw

Yes, withdrawals at ai777 are available 7 days a week, 24 hours a day. There are no restrictions at night, on Fridays, or on any public holidays. The process via bKash, Nagad, and Rocket is fully automated, so you don't have to rely on banking hours.

Yes, this is very important. The name on the bKash, Nagad, or Rocket wallet used for withdrawal must match the name registered on your ai777 account. Sending money to a wallet in someone else's name is against the security policy and may result in the withdrawal being rejected.

The minimum withdrawal amount at ai777 is ৳1,000. This same limit applies to all three methods — bKash, Nagad, and Rocket. If your balance is below ৳1,000, a withdrawal request cannot be submitted — play a little more until your balance reaches the limit, then apply.

Yes, seeing a "Pending" status for a short while right after submitting a request is normal. It means the request is being processed. At ai777, withdrawals are usually completed within 1 hour. If it remains pending for more than 1 hour, contact live chat or reach out at [email protected].

Withdrawals at ai777 are usually completed within 1 hour. This timeframe applies to all three methods — bKash, Nagad, and Rocket. If your account verification is complete and all details are correct, the process finishes as quickly as possible. This is one of the fastest withdrawal services among online platforms in Bangladesh.

Don't see your question here?

Our support team is available 24/7 to help in Bengali and English.
Reach out through any of the channels below for any issue or question.

Live Chat Available directly on the site — instant response
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